Terms of delivery

The delivery time within Europe is 2-5 working days for immediately available goods. The delivery times worldwide can be up to several weeks depending on the destination. Contact us for further information.

In addition to the stated product prices, a shipping flat-rate is added. This includes the cost of postage and packaging. An overview of the shipping costs can be found there.

We do not ship to: Campione d'Italia, Livigno, Northern Cyprus, New Zealand, North Korea and Vatican City.

We would like to point out that in some countries customs or other legal regulations may make it impossible to import certain medicines or goods. In these cases, a sales contract cannot be concluded. The merchandise value for already paid-for items will be refunded within 14 days but not including packaging, shipping and other charges. We only ship prescription drugs within Germany!

It is recommended that the customer obtains or requests detailed information, including the necessary import permits, either from customs or other competent authorities of their country before placing an order. 
 

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